via http://www.findability.org/archives/000195.php
Mental Models There is no single methodology for creating the perfect product—but you can increase your odds. One of the best ways is to understand users’ reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons. Adaptive Path co- founder Indi Young has written a roll-up-your-sleeves book for designers, managers, and anyone else interested in making design strategic, and successful. http://www.rosenfeldmedia.com/books/mental-models/
Building Findable Websites: Web Standards SEO and Beyond (Paperback) described by Peter Morvilleas an excellent, practical companion to Ambient Findability. http://www.amazon.com/Building-Findable-Websites-Standards-Beyond/dp/ 0321526287/
Tagging: People-powered Metadata for the Social Web (Voices That Matter) (Paperback) peter Morville: an absolute must-read for anyone who cares about information architecture, social software, or personal knowledge management. http://www.amazon.com/Tagging-People-powered-Metadata-Social-Voices/ dp/0321529170/
[book] [resource] [tags]book, resource[/tags] [project]research, investment[/project]